Returns & Exchanges

At Dawson, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return window for all unworn apparel with original tags attached. Our goal is to ensure your wardrobe fits your lifestyle perfectly, providing stress-free exchanges and full refunds on eligible items.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Place the original items in their protective packaging, ensuring all designer tags remain attached and the garments are in their original condition.

3

Print and Attach Label

Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return parcel.

4

Drop Off and Track

Leave your package at any authorized carrier location; once our warehouse receives and inspects the items, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing